Kolb’s cycle involves paying careful attention to a
recollection of what happened, trying very hard not to rule out those parts of
a situation that are uncomfortable to recall for whatever reason. The problem I
have with this theory is that it assumes humans are rational and that thoughts
can be rebuilt in a logical way that makes sense. Furthermore it tends to
ignore the inherent human bias of projecting what we think people want (Covey,
1989) and in the process reinforcing our worldview through this mindset.
I found Ramsey’s reflective framework, cited in Pedlar et al
(2001) interesting as it brings in the important dimension of our feelings and
asks us to reconsider why we acted as we did in particular circumstances. This
also requires adopting a long term ‘journaling’ technique with individuals
being encouraged to use learning logs and journals. I must say this is a
preferred way of learning for me as it gives me the opportunity to reflect on
my experiences by taking time out from everything rather than the impulsive
Kolb’s cycle. The feelings dimension also recognises the importance of tacit
learning and forces one to question deeply held assumptions without shouting
from the top of the tree. It makes me appreciate why I react in a certain way
and enables me to control or redirect disruptive impulse and think before
acting (Goleman, 1998).
An important critique of both these models is that they
assume learning is an individualistic endeavour and ignore the tendency of
human beings to cling to a particular way of viewing the world and not
necessarily tolerating the ambiguity of holding multiple and sometimes
conflicting perspectives of a situation. What is required to nature a true
learning experiencing is a Janusian way of looking at situations and being
comfortable with uncertainty.
It was for these reasons that I embarked on further research
and came across the action learning model cited by Johnson (1998) in the
Journal of workplace learning. Johnson argues that the critical aspect of this
model is the action learning set where between four and six learners come
together by talking through their problems and personally taking action.
Johnson also emphasises that each problem may have a number of different
answers due to the individual’s value systems and past achievements.
I strongly relate to
this notion of talking through problems as I am currently engaged with a group
of fellow students where we discuss issues on a weekly basis. We use social
media and internet telephony to connect virtually. I also find that this
arrangement replicates the Open University environment and in a way resembles
the tutor group forum but in a rather active way. Each participant reflects on
his or her past actions and the group provides an opportunity for the
individual to unravel their problems. The individuals then take action to
change and learn from experience. For me this has enabled me to gain new
perspectives on making sense of some difficult theories. Talking to these
colleagues has also given me the opportunity to bounce off ideas in a
relatively safe environment without being subjected to criticism by my some of
my managers. It has also enabled me to structure my thoughts in a more
disciplined way by spending more time on my reflections.
Undoubtedly the action learning model has some shortfalls in
terms of disagreements between the participants due to their cultural and
organisational contexts. There may also be issues around group dynamics and how
some members may not ‘fit’ in with others. Despite these potential flaws, the
model works as it is meant to challenge assumptions and push individuals to
come up with solutions to their own problems.
References
Covey, S.R (1989) ‘The Seven Habits of Highly Effective
People’ Simon and Schuster, London ,
p. 252.
Goleman, D. (1998), ‘How to become a leader’ in Henry (2001)
Johnson, C (1998), ‘The essential principles of action
learning’, Journal of Workplace Learning, Vol. 10, issue 6, pp. 296-300
Kolb, D. (1984), Experiential learning, Englewood Cliffs,
NJ, Prentice Hall
Ramsey, C. (2006) ‘Introducing Reflective Learning, Open
University, Thanet Press , Kent
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